• Software Development Life Cycle
• Software Development Methodologies – Water Fall, Iterative, Agile, etc.
• What is business analysis?
• The career path into business analysis

• What is a Business Process
• Critical Analysis of a Business Process
• Business Process Mapping & Flow charting
• As Is – To Be Analysis For a Business Process
• Business Process Mapping and Modelling Frameworks
• Business Process Mapping and Modelling Software
• Business Process Re-Engineering & Re-Design
• Business Process Automation, Disinter mediation and Re-intermediation

• What is a Requirement
• Attributes of Requirements (SMART)
• Importance of Requirements for IT Projects
• Functional and Non Functional Requirements
• Overview of Requirements Engineering and Management
• Business Process Re-Engineering & Re-Design
• Important Requirement Process Steps : Elicitation, Analysis, Documentation, Validation, Management
• Requirement Software Companies - Task management systems
• RA : The Business Analyst Tasks
• Prioritize Requirements
• Specify and Model Requirements
• Define Assumption and Constraints
• Verify Requirements
• Validate Requirements
• BR document
• Scope document

• Communication Skills - Foundations of Communication
• Communication Skills - The 4 building blocks (People, Message, Context, and Listening)
• Communication Skills - Common situtations (Social settings, Meetings, Email, Explanations, Advise
• Communication Skills - Challenging situtations (Pitch new ideas, Making an ask, When you are off guard, Criticism at work, Presenting up)
• Communication Skills - Communication within Teams
• Communication Skills - Communicating with your Colleagues and Supervisors
• Leadership Skills - What is a Leader?
• Leadership Skills - Motivation (Maslow, The management potato, Four types of people)
• Leadership Skills - How much control should you keep?
• Leadership Skills - Delegating (Objections to delegating, Cushion story)
• Leadership Skills - People (What if someone lets you down, Options for planning and doing, Deciding your grip)
• Conflict Management Skills - Understanding each other (The four goals of conflict conversation)
• Conflict Management Skills - Listening in a disarming way \ Speaking so you are understood
  Conflict Management Skills - Negotiating and Making a Commitment

• Stakeholder Definition
• Importance of Stakeholder ​
• Interview with Stakeholder
• Stakeholder Identification – Onion Diagram
• Stakeholder Identification – Wheel
• Stakeholder Classification – Power Influence Matrix
• Stakeholder Engagement Techniques – Power/Influence Vs Interest
• Stakeholder RACI Chart, its preparation through Visio
• Stake Holder Personal
• Stakeholder Alignment and Sponsorship
• Managing Internal stakeholders
• ​Preparing Stakeholder map through Excel

• History of UML , its founding fathers and role of OMG (Object Management Group)
  
• UML Diagrams –UML Structure and UML Behavior Diagrams
  
• Important UML Diagrams for IT Business Analysts
  
• Overview of UML Structure Diagrams
  
• Class Diagrams
  
• Activity Diagrams
  
• Use Case Diagrams
  
• Sequence Diagrams
  
• Other UML Diagrams
• Component Diagram

• What is BPMN
  
• Origin of BPMN -BPMI (Business Process Management Institute) and OMG (Object Management Group)
  
• BPMN Notations
  
• Types of Process Modelling – Process Maps, Models, Descriptions
  
• BPMN Elements : Flow Objects, Data, Swim Lanes, Connecting Objects, Artifacts
  
• Cross functional diogram
• Live Process monitoring through comunda

• Plan the Business Analysis Approach
  
• Plan Stakeholder Engagement
  
• Plan Business Analysis Governance
  
• Plan Business Analysis Information Management
  
• Identify Business Analysis Performance Improvements
  
• Plan Requirements Management Process
  
• Manage Business Analysis Performance

• Why collaboration is key
  
• Where the roles overlap
  
• Estimating and planning
  
• Communication
  
• Risk management
  
• Scope management and change
  
• Change request management

• UX Questionnaire
  
• UX Project Plan
  
• Listening Tour
  
• Opportunity Workshop
  
• Project Brief
  
• Strategy Workshop
  
• Guerilla User Research
  
• Proto-Personas
  
• Heuristic Markup
  
• Comparative Assessment
  
• Design Principles
  
• Sketching
  
• Task Flows
  
• Wireframes

• Agile Software Development – An Overview
  
• Agile Manifesto and Philosophy
  
• Agile Methodology
  
• Agile Software Development Lifecycle
  
• Scrum
  
• Managing Sprint Planning, Daily SCRUM, Sprint Review & Sprint Retrospectives
  
• Three Roles in Scrum : Scum Master, Product Owner and Development Team
  
• Preparing Product Backlog, Sprint Burn Down Charts
  
• Preparing Agile Project Charter
  
• Xterme Programming, Kanban
  
• Writing User Stories
  
• Story Points and Estimation on SCRUM projects

• Database concepts and the 3rd Normal Form, Primary Key, Foreign Key and Database design
  
• SQL Data Definition Language Statements : Create, Alter and Drop
  
• SQL Data Manipulation Language Statements : Insert, Update and Delete
  
• SQL Data Query Language : Select
  
• SQL DCL : Grant and Revoke
  
• SQL TCL Commit, Savepoint, Rollback
  
• Basic DBA concepts

• Systems architecture | Rest, SOAP, JSON, XML, XSD REST API design
• API check tools

• Software Testing and its importance
  
• Black Box, Box and and Grey Box Testing
  
• Manual and Automation Testing
  
• Automation Testing Tools : Silk, Load runner
  
• Successful User Acceptance Testing for the IT Business Analyst
  
• Software Testing at the client site for every release
  
• Managing client / development team relationship under environments where a release has failed

Module 01: Tools

• MS Word, Excel, Powerpoint
• Atlassian Jira, Confluence, Trello
• ClickUp, Meister Task, Monday

Module 02:  Presentation skills

Module 03:  BA Career , BA public profile

• Linkedin profil -lərin redaktə edilməsi;
• Biznes analitikası vakansiyasına uyğun cv -lərin hazırlanması;
• Özünü təqdimetmə qabiliyyətinin formalaşdırılması
• Biznes analitikası vakansiyasına uyğun müsahibəyə hazırlıq

• What is entrepreneurship?
• What is startup?
• Ideation and team formation
• Market research
• Building the right product
• Idea/product presentation