• Identification of Business Needs
• Requirements Gathering and Analysis
• Requirements Documentation
• High-Level System Design

Business Process Analysis
Standard-Compliant Modeling
Core Concepts and Notation Elements of BPMN 2.0

Process Diagram Development (As-Is and To-Be)
Tool Application
Visualizing Processes with Camunda and Similar Platforms

Model Creation Based on Real-World Examples

• Design Thinking
• User Research
• Customer Journey Mapping
• Prototyping

• Network Overview

  • Network essentials (Client, Server)

  • HTTP basics (Request, Response)

  • HTTP methods (GET, POST, etc.)

  • Introduction to Postman

  Postman

  • General interface

  • Sending API requests

  • Creating collections

  • API analysis

  Swagger

  • General overview

  • Reading YAML files

  • Creating Swagger using YAML scripting

• Types of Roadmaps and Strategic Choices

• In-depth Analysis of MoSCoW vs. WSJF (with real data)

• Integrating OKRs with Product Vision

• Stakeholder Mapping – Balancing Power and Interests

• Lean MVP Approach for Hypothesis Testing

• Adapting DMAIC Steps to the Product Environment

• SIPOC and Process Mapping

• Root-Cause Analysis: Applying Fishbone and 5 Whys

• “Quick Win” Optimization Approaches

• Session 1: Alignment and Decision Facilitation

  • Identifying risks and opportunities

  • Structuring decisions (Decision Canvas)

  • Simulated team-based decision discussions

  Session 2: Scenario Planning and Delivery Strategy

  • Building MVP/MMP scenarios

  • Planning around technical constraints

  • Phased prioritization with KPIs

  Session 3: Presenting Product Decisions to Executives

  • Crafting a concise and impactful product narrative

  • Justifying trade-offs and risks

  • Preparing a 5-minute executive presentation

• • Introduction to Relational Database Management Systems (RDBMS, Oracle)

    • Overview of database structures (ERD)

    • Writing simple SQL queries

    Data Filtering and Sorting

    • Applying filters

    • Using Boolean logic

    • Ordering results

    SQL Functions and Table Joins

    • Applying SQL functions

    • Combining tables with joins

• • Building the Hook Model to Increase User Retention

  • Adding Communication Scenarios to the Customer Journey within the Hook Model Framework

  • Detailing and Designing Scenarios

  • Tracking and Monitoring Scenarios

  • Developing a Growth Strategy Based on Customer Behaviors

• Marketing fundamentals: Banking marketing strategy, customer segmentation and target audience, defining product value proposition, basics of promotion and communication channels;
• Sales in banking: Sales funnel and customer journey, effective sales techniques, handling objections, cross-selling and upselling in banking products;
• Business development: Market and competitor analysis, identifying and evaluating growth opportunities, partnerships and new acquisition channels, KPIs and performance measurement.